Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Please allow 1–3 business days to process your order. You will receive an email with tracking information once your order has been shipped.
SHIPPING & DELIVERY
We currently ship to all countries within Europe only.
Shipping is handled by our trusted supplier partners, and delivery times may vary slightly depending on your location. Typical delivery times are between 7–14 business days.
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Standard EU Shipping | 7–15 business days | FREE |
| Premium EU Shipping | 3-7 business days | €4.99 |
Shipping charges will be displayed at checkout.
REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery if the item is unused and in its original condition. We will refund the full order amount, minus the shipping cost for the return.
If your order arrives damaged or defective, please contact us at menziles.se@gmail.com with your order number and a photo of the issue. We handle these on a case-by-case basis and always aim to resolve them quickly and fairly.